Well, a lot more than just replying to a few user comments, that’s for sure! We start by assessing your existing digital presence and how that stacks up with where your target audience hangs out online. We then put together a comprehensive strategy that comprises content, paid ads, email marketing and more to attract new members and share key messages with existing ones. Our team of community managers will then step in to execute the strategy, spark meaningful interactions with your community and incentivise their participation in discussions.
Our community management services
- Channel set-up and management
- Multi-channel community engagement strategy
- Community event planning
- Issues management content creation & training
- Regular sentiment analysis & recommendations
How do we know what sort of messaging hits the mark? We’re community members ourselves! We’ve been part of Web3 communities that build steadily and maintain momentum, and we’ve also been a part of some that have had meteoric rises and quick falls. We’ve also learnt how quickly sentiment can change, and how important it is to be clear, upfront and responsive. Ready to get started? Contact our team today.